Shipping policy

At Good Goodies, we are committed to delivering your favorite healthy snacks as fresh and as fast as possible. Please review our shipping guidelines below to understand how we process and deliver your orders.

1. Order Processing Time

  • All orders are typically processed and dispatched within 24–48 hours (excluding Sundays and Public Holidays).

  • You will receive a confirmation email or message once your order is placed, followed by a tracking link as soon as it is shipped.

2. Shipping Charges

  • Standard Shipping: We offer flat-rate shipping across India.

  • Free Shipping: Orders above a certain value (e.g., ₹499 or as specified during checkout) are eligible for free delivery.

  • Any applicable shipping fees will be clearly displayed at the final checkout page before you make a payment.

3. Estimated Delivery Timelines

Delivery times vary based on your location:

  • Metro Cities: 3–5 business days.

  • Rest of India: 5–7 business days.

  • Please note that while we strive to meet these timelines, delivery may occasionally be delayed due to logistics issues, weather conditions, or high-volume festive periods.

4. Tracking Your Order

Once your package is dispatched, a tracking ID will be shared with you via email or SMS. You can use this ID on our delivery partner’s website to monitor your shipment in real-time.

5. Delivery Attempts & Address Accuracy

  • Our delivery partners will attempt to deliver the package up to 2 or 3 times before returning it to our facility.

  • Please ensure that the shipping address and contact number provided are accurate and complete to avoid delivery failures.

  • In the event of a "Return to Origin" (RTO) due to an incorrect address or unavailability, additional shipping charges may apply for re-dispatching the order.

6. Damaged at Arrival

If the outer packaging appears heavily damaged or tampered with at the time of delivery, please do not accept the package and report it to us immediately at support@goodgoodies.co.in.